We are now able to offer a refund option for those supporters that purchased a 2019/2020 season ticket in respect of the four home games that were not played due to the Covid-19 pandemic.
You will appreciate we have faced uncertainty as to what was happening by way of finishing off the season and needed to get a feel of where we stood financially. Not only have we had to weather the business interruption of Covid-19 but also the length of time it has taken to agree an insurance settlement and raise additional funds for the rebuild of our clubhouse that we tragically lost in June 2019. These factors have detrimentally impacted our income streams by way of lost gate receipts, sponsorship deals and the huge loss of not being able to take non-football event bookings.
Our priority during this period has been to ensure we secure a sustainable financial position in readiness for when the new season starts, whenever that may be. It has been a juggling act to come through this uncertain period and do hope that our supporters agree that our immediate focus was paramount to ensure we shaped our club financially to secure our position for next season.
As we start to come out of what has been a truly difficult period, we are now able to offer the following refund options to our 2019/20 season ticket holder.
Refund for the 4 games not played
2019/20 season ticket holders are entitled to a pro-rata refund based on 4 home matches not played of the original 21 scheduled games. This equates to 19% of the amount that you paid for your 2019/20 season ticket.
Support us by not requesting a refund
Supporters to donate their 19% refund to the club. This would be the preferred option of the club, given that our income streams are virtually nothing. For the supporters that do not request a refund the club will put the whole amount back into the rebuild of the clubhouse to ensure we deliver a fantastic centre for our fans to appreciate on matchdays and our local community to enjoy for social gatherings.
We appreciate these uncertain times have affected everybody’s lives and fully appreciate that you may not be in a financial position to make a donation. Any requests for refunds will be dealt with promptly.
For any supporters that do not contact us by Monday 3rd Aug 2020, we will assume Option 2 that the refund can be donated to the rebuilding of the clubhouse.
We hope to be in a position to announce the price for 2020/21 season tickets shortly.
We look forward to seeing everyone back at St James Park when the 202/21 season starts